• Brooksource
  • $61,920.00 -99,960.00/year*
  • Plainfield, IL
  • Human Resources
  • Full-Time
  • 14804 S Van Dyke Rd

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The Implementation Analyst level role is focused on implementing new clients to create raving fans.The implementation analyst is responsible for building and testing the site for new clients, auditing system data, creating internal and external client team documentation, and completing any tasks or items assigned to them to meet all deliverables in the project timeline.

Key Responsibilities:
  • Building client sites (including: benefit plan rules, details, prices, text and documents)
  • Testing client sites to ensure proper functionality and quality
  • Conducting regression testing to discover software enhancements or needs
  • Importing data into our system as needed
  • Prepare employee and employer communication documents
  • Auditing system data from various sources; produce reports providing summary and details surrounding the audits
  • Assisting in our call center through answering phone calls from specific clients and their employees
  • Resolving data discrepancies between internal and external vendors: insurance carriers, Third Party Administrators, and payroll/HRIS systems
  • Billing tasks, which include: generating invoices, posting payments and reconciling receivables
  • Assisting with ad hoc client projects as needed and assigned
  • Perform Testing to Support System Releases
  • Education & Experience:
  • 4-year degree in related field, or equivalent experience
  • 2-4+ years of professional experience within analysis and data management in a HR/benefits related field.
  • Differentiating Skills:
  • Advanced proficiency in MS Excel, working knowledge of MS Office products
  • Extensive experience with databases, as well as data interpretation and data manipulation
  • Ability to think outside the box
  • Strong problem-solving skills
  • Experience in benefits administration system technology, payroll, HRIS or related software
  • Good written/verbal communication skills and the ability to communicate with both technical and non-technical personnel
  • Ability to listen, clarify and respond well to questions
  • Must possess a drive for success and growth within a professional career
  • Ability to take initiative to meet challenges with resourcefulness and new innovative approaches while maintaining a high level of quality
  • High level of productivity, reliability, responsibility, attendance, dependability, organization and accuracy/thoroughness
  • Ability to operate and make timely decisions in an ambiguous, fast-paced atmosphere
  • Competencies:
  • Collaboration
  • Communication
  • Client Focus
  • Problem-Solving
  • Technical Expertise
  • Presentation Skills
  • Coaching Others
  • Time Management

  • Associated topics: business analyst, consultant, data analyst, human resources information systems, information systems, information technology, kronos, sap hanna, system administrator, system analyst

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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