Under general direction of the Senior Director, Benefits and Payroll Data Operations, the Senior HR Analyst will perform duties as follows:
SYSTEM-WIDE BENEFITS ADMINISTRATION
Benefit Plan Development, Implementation, Administration and Review
-Performs a variety of professional, technical, and administrative duties that support the successful development, implementation and operation of CSU system-wide benefit and retirement plans (Includes: medical (administered by CalPERS), dental, vision, COBRA, long-term disability, group life, leaves of absence, voluntary benefits (flexible spending accounts, life, disability, employee assistance, critical illness, home/auto, pre-tax parking, tuition fee waiver) and retiree plans (pension (administered by CalPERS) and supplemental savings).
-Responsible for benchmarking benefits best practices, researching various benefit options and making recommendations to the director concerning benefits (retirement, health, life, disability, etc.).
-Collaborates and assists with the development, review and revision of benefits programs, policies and procedures for legal compliance.
-Develops, updates, or revises CSU benefit program administrative manuals; assists in developing HR policy statements and technical advisory letters.
-Collaborates with third-party agencies such as the SCO (CSU's third party pay agent), CalPERS, and the California Department of Human Resources (CalHR) to ensure effective delivery of CSU employee and retiree benefit programs.
-Assists director and consultants, as appropriate, with system-wide benefit requests for proposals, vendor evaluations, benefit contract administration issues, and leads and/or participates in implementation activities, as requested.
-Supports the collective bargaining process by recommending changes to benefit provision language within the collective bargaining agreements (CBA); responds to requests from other HR staff to review union benefit language proposals; reviews draft contract language and provides input at the direction of the director.
-Performs financial and operational audits of CSU employee benefit programs, provides recommendations, and coordinates resolutions as required.
-Develops benefit plan statistical reports to identify utilization and cost trends. Present analysis to director for review.
-Assists with the monthly tracking and reconciliation of employee contributions and qualified expense reimbursements for the CSU's Flexible Spending Accounts (FSAs) which include the Dependent Care Reimbursement Account Plan (DCRA) and the Health Care Reimbursement Account Plan (HCRA).
-Leads benefits accounting processes to include tracking of benefits vendor payments, reconciliation of billing/payments, and resolving discrepancies between vendors and the CSU.
Human Resources Information Systems Support
-Troubleshoots technical issues relating to CSU benefits interface systems with the SCO, CalPERS, and vendors; contributes to solutions relating to systems issues; and maintains familiarity with HR and payroll systems to be able to address issues that impact employee benefit coverage.
Training and Employee Communication
-Designs and conducts training courses for campus benefits representatives regarding the CSU's benefit plan and program provisions.
-Creates employee communication, messaging and education around benefit plans and features.
-Maintains and provides recommendations and implements improvements to the systemwide internal and external benefits web sites. This includes enhancing pages, and ensuring that pages are presented in a highly professional, understandable and easy-to-use format. Identifies new material for inclusion on website. This also may include improving the quantity, quality, and search ability of data and information available on the website.
-Assists on special projects as assigned.
BENEFITS CUSTOMER SERVICE
-Subject matter expert (SME) and first point of contact for campus benefit representatives when benefit inquiries or issues arise including but not limited to plan design, best practice, business/technical processes, eligibility, coverage, and enrollment.
-Provides consultation/customer service to campus constituents, benefit benefits vendors, and other third parties as required. Works closely with appropriate system-wide HR staff as needed to resolve benefit plan issues impacting campuses and their employees.
-Consults with Labor Relations and the Office of General Council when campus customer services responsibilities intersect with CBA language interpretation, campus past practices, CSU policy and the law.
-Supports the day-to-day coordination of the retiree dental and vision programs, responding to retiree questions regarding the plans. Researches, analyzes, and resolves issues discovered during plan audits, retiree inquiries, and vendor consultation.
-Performs other duties as required.
This position requires:
-A Bachelor's degree in a related field or equivalent combination of education and work experience is required.
-A minimum of four years of professional level employee benefits experience that incorporates complex and comprehensive knowledge of employee benefit programs, including employee leave programs.
-Must have a knowledge and understanding of applicable federal, state, and local laws pertaining to benefits administration.
-Must have experience working in a large complex organization or headquarters. Higher education experience and experience working in a union environment is highly preferred.
-Must have excellent written and verbal communication skills.
-Ability to work cooperatively with all levels of representatives from campuses and outside agencies to establish and maintain effective and productive working relationships.
-Ability to independently research and provide guidance on complex benefit or retirement issues.
-Requires math skills and the ability to perform complex data analysis with tight timeframes.
-Must have advanced knowledge in Word, Excel, and PowerPoint software programs. Demonstrated experience compiling complex excel spreadsheets.
-Ability to understand and interpret documents such as benefits plan documents and provisions.
-Must have excellent organizational skills, the ability to complete tasks in a timely manner, and the ability to work under strict time constraints.
-Demonstrated knowledge of and ability to use HRIS systems; experience with PeopleSoft/Oracle preferred.
-Knowledge of general human resources operations with emphasis on benefits administration practices and regulations.
Resumes will be accepted until March 6, 2019 or until job posting is removed.
How To Apply
To apply for this position, click on the link at the top of the screen.
Equal Employment Opportunity
The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.
This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).
If hired, you will be required to furnish proof that you are legally authorized to work in the United States.
The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.
Associated topics: advisor, business partner, consultant, hrbp, human resources associate, human resources generalist, officer, operations partner, professional, representative