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Position Overview

The Talent Acqustion Manager oversees the success of the Site talent sourcing team and employs strategies on talent sourcing and optimization of the Results brand to increase applicant foot traffic. The position develops sourcing and recruitment plans to ensure that a robust talent pool is available for short notice, medium term and seasonal hiring requirements.

Duties and Responsibilities

  • Develops, maintains, oversees and implements cost effective talent acquisition strategies /sourcing plans sensitive to the changing manpower demands of the business
  • Ensure adherence to the SLA's for Sourcing and Recruitment that include but not limited to applicant flow , fill rate, success/pass rate, applicant to hire ratios, new hire attrition, cost per hire and over-all applicant experience
  • Effectively evaluate and utilize multi-media branding and marketing strategies that would bring the highest yields within reasonable costs
  • To achieve optimization of talent, implement effective talent pooling, hiring strategies and reprofiling to support continuous/year round and seasonal hiring
  • Build and maintain strong partnerships with government and educational institutions, training academies , third party search agencies, online recruitment service providers to achieve expanded and optimized talent sources
  • Partners and coordinates with business owners to determine hiring profiles, sourcing and hiring costs as well as leaders as well as partners on a regular basis in addition to participating in internal as well as external meetings with clients, business leaders and partners
  • Perform other duties, functions and tasks that are incidental to the job and as may be assigned
  • Qualifications

  • Solid experience in leading Sourcing and Recruitment teams preferably in the call center industry
  • Resourceful, creative and innovative in coming up with sourcing ideas; ability to think and act strategically, and can anticipate trends and assess talent pooling trends in a competitive market
  • Strong background in building networks and relationships for talent pool sourcing
  • Skilled in determining hiring profile and applicant data analysis , problem-solving and time management skills and has excellent organizational ability
  • College Degree preferably in Marketing, Art/Design/Creative Multimedia or Advertising Media
  • Excellent English oral and written communication skills; can make impactful presentations to clients and company executives

  • * Proficient in utilization of applicant tracking system

    * Ability to manage stress ; flexible in challenging work situations

    Physical Requirements

    Frequent: Bending/stooping, reaching, lifting, carrying, repetitive motions, sitting, standing, walking.
    Occasional: Kneeling, pushing/pulling.

    Associated topics: associate director, chief human resource officer, guide, guidance, leader, manager, monitor, president, senior director, vice president

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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